Shipping & Returns
Last Updated October 28, 2026
Thank you for supporting USDA Grade Lumpia! Every order means a great deal to me, and I want to make sure your purchases arrive safely and with a little sunshine.
Order Processing
Shipping is charged at a flat rate based on the total weight of your order. Rates may vary depending on the items purchased and will be calculated and displayed at checkout.
Once your order ships, you'll receive a shipping confirmation with tracking information when available.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed. Delays may occasionally occur due to weather, carrier operations or other circumstances outside our control.
Shipping & Delivery
Orders are carefully prepared and packaged before shipment. Most in-stock orders are expected to ship within 3–5 business days, excluding weekends and holidays.
Please note that processing times may vary during book launches, holidays or periods of high order volume. Any significant delays will be communicated when possible.
Because many of our products are personally signed, produced in limited quantities or carefully packaged for each order, returns and exchanges are not generally accepted for changes of mind.
However, if your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery with photo proof and details so we can review the issue and work toward an appropriate resolution.
Returns & Exchanges
Please include your order number, a brief description of the issue and clear photographs of the product and packaging.
Depending on the circumstances and product availability, we may offer a replacement, refund or other appropriate resolution.
Damaged or Incorrect Orders
If your package is marked as delivered but you cannot locate it, please check with household members, neighbors and your shipping carrier.
If the package remains missing, please contact us so we can review the shipment details and determine what assistance may be available.
Lost Packages
For questions about shipping, returns or your order, please contact us at hello@usdagradelumpia.com
Thank you for supporting independent creativity.